The following content describes common cases that result in inquiries from the Lotcheck Department or products failing Lotcheck. Knowing about these examples may avoid Lotcheck delays and increase the probability of passing Lotcheck. Use this information when preparing Lotcheck submissions.
In addition, refer to this information for handling cases where content described in these examples is reported as a Lotcheck issue. For each example, if the detailed procedure is described on a separate page, there will be a link to that page.
Note: The following sections are organized based on the conditions or type of problem.
⇒ Related Page: 3.9 Settings for Related Systems and Networks > OMAS
⇒ Solution: See 11 in the 9 FAQ/NDP Errors table.
⇒ Solution: Correct the NEX library version in the OMAS request and resubmit with the ROM.
⇒ Related Page: 3.9 Settings for Related Systems and Networks > Independent Servers
⇒ Solution: Rest the mouse pointer on the ? to display the tooltips for each entry, and enter the correct information.
⇒ Solution:
Complete the steps in the following documentation.
Nintendo Switch Service Item Programming Manual > Notes When Submitting the Application to Lotcheck > Nintendo eShop Server Accessed by the Independent Server Geared Toward the Right Environment?
⇒ Solution: Provide 10 or more accounts for each supported region: Japan/Asia, North America, and Europe.
Example: The application is only released in Japan/Asia and Europe, so provide 20 or more accounts.
⇒ Solution: See the following documentation and add the appropriate IP address to the whitelist.
NDP > DEVELOPER SUPPORT > Nintendo Switch > Technical Information > Network Guidance > Canceling Access Control When Submitting a Title Using Independent Servers to Lotcheck
⇒ Related Page: 3.8 Entering Rating Settings
If Rating Pending or Not Required is selected for the rating value, it will be reported as a problem by the Lotcheck Department except in cases with special circumstances.
⇒ Solution:
Age
element in the NMETA file is 0
).⇒ Solution: Releasing a packaged version of the game requires getting a standard rating from local rating agencies. You cannot release packaged versions with the rating obtained from IARC.
You must make a direct request to the rating agency.
In addition, upload the obtained rating certificate (the notification of the review result) in NDP by going to Age Rating and clicking Add Standard Rating.
⇒ Solution: Enter correct information for Maximum number of players in handheld mode and Supported ways of holding Joy-Con controllers in handheld mode. For more information about entering the data, see the applicable tooltips.
⇒ Related Page: 3.6 Entering Test Scenarios > Entering Test Scenarios > Procedure for Downloadable Content
⇒ Solution: Use the terminology in the Nintendo Switch Terminology and amiibo Terminology lists in each language.
⇒ Solution: Debug for each supported language.
⇒ Solution: The user may change play mode or controllers at any time on the Nintendo Switch, so assume the possibility of this type of operation when you are debugging.
Example 1: Changing play modes causes object coordinates to become misaligned.
Example 2: Changing controllers causes some buttons to become inoperable.
⇒ Solution: Specify the correct jump destination.
Example: The same title is separated into different products based on sales region, but the eShop jump destination is not specified for each product.
⇒ Solution: Perform debugging at each resolution.
⇒ Solution: Remove the accessory names or service names belonging to non-Nintendo platforms.
⇒ Solution: Edit the software legal information in SLIM (https://slim.mng.nintendo.net/slim/login). Add user contact methods, such as an email address.
⇒ Related Page: 3.12 Preparations for Downloadable Content > Submit Both Initial Release/Patch and Downloadable Content for Lotcheck
⇒ Related Page: 3.12 Preparations for Downloadable Content > Submit Both Initial Release/Patch and Downloadable Content for Lotcheck
⇒ Related Page: 4 Items for the Developer to Address During Lotcheck > Handling Issues Reported by the Lotcheck Department > Second row of the table > Handling by Developer > Example
⇒ Related Page:
4 Items for the Developer to Address During Lotcheck > Lotcheck Process > Handling by Developer
7 Notification Email From NDP > List of Notification Emails > [Needs Response] A thread was created or a post was submitted to a thread by the developer, Nintendo, or NDP automatic processing (Messages tab or Lotcheck Issues Report).
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